Security and compliance

Confidentiality and non-disclosure agreements can be set up if required.
Transcripts and audio files are not kept longer than strictly necessary.
Our transcriptionists are fully trained and aware of how to treat confidential information. They have signed confidentiality agreements.
We hold registration as a data controller with the Information Commissioner's office (certificate available on request).
We use two secure file transfer services, Dropbox and We Transfer. Both are GDPR-compliant (links can be provided).